Just want to voice some appreciation for the moderation on OGA. I know it's difficult & there aren't many volunteers to help maintain the site. But I recently had an issue with Freesound.org where a moderator deleted over 10 of my submissions without any discussion at all. Makes me appreciate the moderation model here on OGA where submitters are given some time to respond before their work is removed.
Thank you to everyone who works to maintain OGA & to everyone who contributes assets.
Update: Freesound just got back to me with some very good support which has restored my confidence in them. I was probably a bit impatient. Thankfully, it will now be easier to let go of those frustrations.
Thanks! I appreciate the appreciation. :)
Yes, we'll always try to give you about a week to respond, and make two different attempts to contact you, before actually removing the content. Even then, you can expect an explanation from us and a chance to explain your own side. The content can be restored months after it's been removed, too, assuming there is an explanation or correction.
Note that some especially egregious content (highly illegal imagery, pornography, repeated and malicious rule-breaking, etc.) as well as obvious spam may be removed without warning. However the submitter still has the opportunity to explain or appeal after the fact.
Did the freesound moderators give an explanation for the removal, then? I'm glad you were able to get it resolved.
--Medicine Storm
Of course. This is to be expected with material that is obviously offensive or copyright infringing. It needs to be cleared up & removed as soon as possible. And I am sure the "authors" get just as upset when the legitamacey of the material is questioned.
This is the message that was left on each ticket of each deletion:
Half of the second paragraph is inaccurate in regards to the site rules.
The majority of Freesound's content is licensed as Creative Commons. This statement is in contrast with CC philosophy & that particular moderator doesn't seem to understand the acceptable licensing of materials on the site. The rest didn't apply to my uploads.
The moderator either didn't read the FAQs that he/she linked to or didn't understand them. Yes, it clearly states that copyright infringing material is not allowed. And it also states, in regards to submitted materials not created by the uploader:
After a couple back & forth emails, the moderator that replied to my complaints stated that what happened was not the norm. He/She also complimented my understanding of the CC licensing. Not that I pretent to have a perfect understanding or to never make mistakes, but it felt good to hear that & feel validated.
What I think happened was the original moderator that deleted my sounds saw the word "YouTube" in one of the descriptions & a red flag went off. So he/she just assumed the upload, & 10 or 11 others, were invalid. Even though I left a clear description of the Creative Commons source. And I do understand the risk when getting material from YouTube. I have seen many videos where I questioned whether or not the uploader understood the CC licensing that they used with materials that appeared to be from other sources. I skipped many until I found ones that I felt confident that the uploader was the original author. What was funny was that some of the sounds that I had uploaded were remixes/edits from CC0 licensed sources I had found on Freesound.
I explained that I wasn't upset that my uploads were called into question. I was upset with the quick assumptions & immediate deletions without being given a chance to explain. And it upset me even more when they explained there was no file history that could be examined after the deletion.
But the second moderator has assured me that I won't have the same problem with future uploads. I apologized for not being more patient, as this moderator showed patience & a better understanding of the rules of the site & helped me to feel heard.
Anyways, I didn't mean for this response to be so long. I really am over it now. lol