[FAO admins] Getting error: "Unable to send e-mail. Contact the site administrator if the problem persists"
[FAO admins] Getting error: "Unable to send e-mail. Contact the site administrator if the problem persists"
Wednesday, August 14, 2019 - 08:42
I tried to delete some art a couple of weeks ago and got the above error. The art in question still hasn't been deleted (though it does have a "Retract deletion request" button), so I think the message may not have reached the admins.
I've just tried to contact you via the contact form twice but got the same error message. I tried to send myself a copy via the form but the mail hasn't arrived, so it seems mail sending definitely isn't working for my account. I've turned off ad-blocking etc. in my browser, and tried two different browsers (Firefox, Vivaldi) but still no luck.
Could you look into this please? FYI, the art in question is:
https://opengameart.org/content/top-of-the-tower
https://opengameart.org/content/armadillo
Thanks.
Hello.
I actually did receive the email you sent via the site's admin/feedback messaging, but I had not seen the request for deletion on those two submissions. Your email address seems valid, so I'm not sure why it was complaining. The emails seem to be getting through just fine despite the error message.
I do my best to respond to the admin/feedback emails, but the best/fastest way to contact me is via the site's Private Messaging system. I've sent you a follow up response about the deletion requests. :)
--Medicine Storm